# Event-based Item in Automation

Some Items are available in specific automations only based on the trigger used in Automation. Customize your automated emails with our drag-and-and-drop Items.

Please note that this guide is dedicated to Items that are automation-specific. To learn about all Items in the Email Builder, [jump to this guide](https://doc.uppush.io/uppush/uppush-email-builder/items-in-email-builder).

### Abandoned cart <a href="#h_8267fa1dbb" id="h_8267fa1dbb"></a>

In abandonment automations (Abandoned Cart, Browse Abandonment, Product Abandonment), you can add an Abandoned cart Item to your email content.

<figure><img src="https://2478559309-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fp0EbXtq6T4WMCO5OtRHB%2Fuploads%2FH2uij19unuilJfpMQXWb%2Fimage.png?alt=media&#x26;token=1806175e-f462-49b7-a4a2-f07da448adf2" alt=""><figcaption></figcaption></figure>

This Item will automatically pull the items your customers abandoned, so all you need to do is drag and drop it to your email and adjust the settings and design to your liking.

<figure><img src="https://2478559309-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fp0EbXtq6T4WMCO5OtRHB%2Fuploads%2FuJ89FzSCRfrlJPo0sIex%2Fimage.png?alt=media&#x26;token=ada282d0-2145-4407-8d41-52c9e1841e13" alt=""><figcaption></figcaption></figure>

You can pick how many items column4 you want to show (up to 4) by moving this toggle:

<figure><img src="https://2478559309-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fp0EbXtq6T4WMCO5OtRHB%2Fuploads%2FkgSnHd2dFZVg485vj71u%2Fimage.png?alt=media&#x26;token=8535636b-23ca-4b81-b5e8-8df4afbfaecf" alt=""><figcaption></figcaption></figure>

Within the product details, you can pick which information about products you would like to include in the email:

<figure><img src="https://2478559309-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fp0EbXtq6T4WMCO5OtRHB%2Fuploads%2F04SuADisjE4qTPgGnDcR%2Fimage.png?alt=media&#x26;token=55a113a0-252c-4461-9c7f-c680e19d6662" alt=""><figcaption></figcaption></figure>

The settings are applied in the same way as **Back In Stock, Product Release, Product Browse Abandonment, Fullfuilment Items** and **Price Drop.**

### Billing & Shipping <a href="#h_42768bf436" id="h_42768bf436"></a>

The billing and Shipping Items allow you to choose which billing and shipping details should be added to the email content.&#x20;

Billing details include Name and Surname, State, Company, Zip, Address, Country, Phone, and City information. Shipping details include Full Name, State, Company, Zip, Address, Country, Phone, and City information.&#x20;

<figure><img src="https://2478559309-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fp0EbXtq6T4WMCO5OtRHB%2Fuploads%2FLUVrERloHFrIUw7MwJQi%2Fimage.png?alt=media&#x26;token=fb714525-0c15-4a49-ba8d-a5570ddf555c" alt=""><figcaption></figcaption></figure>

Based on your choice, any of these points can be omitted or included in the email.&#x20;

<figure><img src="https://2478559309-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fp0EbXtq6T4WMCO5OtRHB%2Fuploads%2FzpPB9IBa131hIllcghwa%2Fimage.png?alt=media&#x26;token=d0bd7355-b969-4f3c-b670-eced641435bb" alt=""><figcaption></figcaption></figure>

Still have any questions? Feel free to contact our support team at <support@uppush.io>