# How to import subscribers from another apps?

Currently, there is no direct method to import push notification subscribers from one app to another. However, we offer an automated process to re-sync your subscriber list seamlessly:

1. Disable the previous web push notification tool you were utilizing. This action also deactivates the popup prompt associated with it.
2. Enable our app's theme extension
3. Initiate a push notification campaign from your previous push notification tool.
4. As customers engage with the notifications and visit your website or return to it, our application will automatically re-sync them to our platform.
5. Once re-synced, you can proceed to send out campaigns directly from our application.

This process ensures a smooth transition of subscribers from your previous tool to ours, maintaining continuity in your communication efforts.

> **Note:**\
> If a customer has already subscribed to web push through another tool (such as Omnisend), Uppush will still be able to send push notifications to them once they revisit your website — there's no need for them to resubscribe.&#x20;
>
> This works automatically as long as the previous tool's popup is disabled and Uppush's theme extension is active.


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