Uppush
HomeDemoInstall app
  • Getting started
    • Introduction to Uppush
    • Uppush Initial Setup
      • How to install Uppush app?
      • How to Activate and Customize Popup Widgets ?
    • Syncing Uppush with Shopify: Automating Subscriber Sync and Data Flow
  • Web Push Notification
    • Web Push Notifications: A Beginner’s Guide
    • Web push notification vs Email marketing
    • What is Impression?
  • Setup Email Marketing
    • Email Marketing Feature Overview
    • How to Send/ Schedule an Email Campaign
  • UPPUSH EMAIL BUILDER
    • Items in Email Builder
    • Event-based Item in Automation
    • Creating and Saving Custom Email Templates
  • Web Push Campaign & Segmentation
    • What is Push Notifications Campaign?
    • Web Push Campaign Overview
    • How to create a new web push campaign in Uppush
    • Create discount in a push notification campaign
    • Web Push Campaign template & image resource
    • What is Scheduled Push Campaign
    • Segment for Web Push Campaign
    • Add discount code to push notifications campaign
  • Improve Email Delivery
    • Adapting to Google and Yahoo’s Latest Sending Requirements
    • Email Warming: What It Is and How It Impacts Your Marketing
    • DKIM, DMARC, SPF Explained & Email Authentication
    • Building and Maintaining a Strong Sender Reputation
  • POP UP & PUSH AUTOMATION
    • Popups Customization Guide For Subscribers Collection
      • Managing your popups list
      • Editing a Popup
        • Rules
        • Multi-language pop-up display on storefront
        • Content
        • Style
        • Widget
    • Push Automation
      • Welcome notifications
      • Abandoned cart recovery
      • Abandon checkout recovery
      • Abandoned product browsing
      • Back-in-stock alert
      • Price drop alert
      • Shipping journey
      • Product release
    • Multi-Language Auto-Translate in Automation Workflows
  • SETTINGS
    • Settings Overview
    • WPA - Web App Applications
    • Email Sender
    • Verify domain
      • Verify Your Porkbun Domain
      • Verify your Domain.com Domain
      • Verify Your Hostinger Domain
      • Verify Your Bluehost Domain
      • Verify Your GoDaddy Domain
      • Verify Your Namecheap Domain
    • Verify test email
    • Page
  • Technical Support
    • Trouble Shooting
      • Why doesn't the app work on my IPhone?
      • Way to reset Browser for testing
    • FAQ
      • Differrence between product browse abandon vs Cart abandon vs Checkout abandon
      • Can Uppush send notifications via SMS?
      • I want to change my store them, does that affect how the app works?
      • Can I delete a campaign?
      • Can I stop a scheduled campaign?
      • I only want to display the popup in some specific pages?
      • How to import subscribers from another apps?
      • Will Uppush slow down my store?
  • Updates & Release Note
  • Developer Documentation
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On this page
  • Product browse abandon
  • Cart abandon
  • Checkout abandon
  • Which ones should you use in your store?

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  1. Technical Support
  2. FAQ

Differrence between product browse abandon vs Cart abandon vs Checkout abandon

The difference between 3 abandon automation, and which one should you use

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Last updated 1 year ago

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Whenever you have a customer give up on purchasing something in your store, the first thing you think about is the abandon checkout recovery.

Shopify also offers an email automation for that, which is good in their own way.

However, at Uppush, we do more than that, and provides you with option to recover your sales right from the beginning.

Let's see how it works:

Product browse abandon

We take care of your customers from the moment they check out any product in your store.

With Product browser abandon automation, we schedule web push and/or email flow to send your subscribers after they visit a product page without adding said product to cart.

Note: This only works with customers who have subscribed to the custom popup from our app.

Cart abandon

Usually gets mixed up with checkout abandon, so allow us to clarify this.

On our app, Cart abandon is when a customer visits their cart page, without completing their purchase.

While Checkout abandon is when a customer visits their checkout page, without completing their purchase.

Note: Similar to product browse abandon, since this is a feature from our app, it only works with customers who have subscribed to the custom popup from our app.

Checkout abandon

This is the most well-known of all, where customers visit checkout page, put in their information, but do not complete the cart.

After 10 minutes, Shopify creates an abandoned checkout in their system.

We wait for another 5 minutes, then start the automation flow in the app.

Note: The email flow for Checkout abandon DOES NOT require customers to subscribe to our popup, since we use data from Shopify. But web push automation DOES.

Which ones should you use in your store?

In short, we recommend you using all of them, since they cover different stages that customers might do when browsing your store.

These 3 automation flows also cancel each other out, so you don't have to worry about bombarding your customers with multiple notifications/email.

For example:

  • If customers visit their cart, they have already add product to cart

  • If customers visit checkout page, they have already pass the cart abandon

Expected flow