# Why doesn't the app work on my IPhone?

## Only supports IOS/iPadOS greater than or equal to 16.4

Only recently, Apple has started supporting Web Push Notifications on the latest IOS/iPad OS versions. Accordingly, Web Push Notifications are only supported on devices running OS version ≥ <mark style="color:red;">16.4</mark>

## How to activate Web Push Notifications on iPhone/ iPad

There are many differences in how to enable Web Push Notification on IOS.\
To enable Web Push on iOS, you must add your store to your Home Screen as a mobile app.

Follow these steps:

1. Open your store in Safari/Chrome browser running on iOS 16.4 or later
2. Click on the “Share” button to open the share menu
3. Click on the “Add to Home Screen” option
4. Edit the app name and save the app on your Home Screen

<figure><img src="/files/czoTZ6EGd1WsCG29LNt4" alt=""><figcaption><p>How to add my store to your Home screen</p></figcaption></figure>

5. Open the app you just added&#x20;
6. Click allow in the pop-up window
7. Done<br>

<figure><img src="/files/5tInLB9ct8pZc5RgR7at" alt=""><figcaption><p>How the wat to send Web Push Notificaiton on IOS</p></figcaption></figure>

<br>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://doc.uppush.io/uppush/technical-support/trouble-shooting/why-doesnt-the-app-work-on-my-iphone.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.