# Customize limit message

This guide will walk you through how to adjust each type of limit message (such as minimum quantity, maximum value, or not logged in message) and how to add an extra message for more details or contact information.

## Why Customize Limit Messages <a href="#why-customize-limit-messages" id="why-customize-limit-messages"></a>

Clear communication is important when customers run into purchasing limits in your store. Standard messages may not always fit your products or business rules, and sometimes they don’t explain enough.

By tailoring your limit messages, you can:

* Explain more clearly why the limits are in place
* Align the wording with your brand’s style and tone
* Suggest alternatives or next steps for customers
* Reduce confusion and unnecessary support requests

Well-written messages not only improve the shopping experience but also make it easier for customers to understand and follow your store policies.

## How to customize limit message

### **Step 1: Accessing the Limit Message Settings**

Follow these steps to access the limit message customization area:

1. Click on **Limit rules** in the main navigation menu.
2. Select the limit rule that you want to customize messages for, then click **Customize** to edit the messages.

<figure><img src="https://2876048653-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fdf2bvqEBm6PWWQ1pvX7q%2Fuploads%2FkRbRmzvu18L6hZKFCmzB%2FScreenshot%202025-09-10%20161009.png?alt=media&#x26;token=43f9a7f3-bbab-4833-833a-43cf1accc9eb" alt=""><figcaption></figcaption></figure>

3. Within the rule settings, locate and click on the **Translation** tab.

The **Translation** tab is where you'll customize your default message. This centralized location makes it easy to manage all your limit messages from one place.

<figure><img src="https://2876048653-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fdf2bvqEBm6PWWQ1pvX7q%2Fuploads%2FMZgY3wc1DAtUZMcNbxwM%2FScreenshot%202025-09-10%20161205.png?alt=media&#x26;token=08547610-c370-445e-a58e-f38f4693ab55" alt=""><figcaption></figcaption></figure>

### Step 2: Customizing Limit Message

The default limit message is the base notification customers see when they reach a purchase limit. To set it up:

1. Go to the **Translation** tab and find the default message field (by default, in English).
2. Enter your custom message. You may want to include:
   * A clear explanation of the limit
   * The reason for the limit (optional)
   * Next steps for the customer
3. Use variables like `{{minimumProductQuantity}}` or `{{maximumProductQuantity}}` if supported, so values update automatically.
4. Review your message for clarity and tone.
5. Click **Save** to apply your changes.

<figure><img src="https://2876048653-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fdf2bvqEBm6PWWQ1pvX7q%2Fuploads%2FQvcnJng8KVUgD2kozBFT%2FScreenshot%202025-09-10%20163421.png?alt=media&#x26;token=29a25c01-b83a-4fb9-a34a-b6e1b3a784dd" alt=""><figcaption></figcaption></figure>

A well-crafted default message serves as the foundation for all your translations and ensures customers understand your policies clearly.\ <br>
