Customer winback

Automatically sending win-back notifications to returning customers

The Customer Win-back allows you to automatically send notifications to subscribers who have been inactive for a period of time.

This journey syncs with your Shopify customer and order data to identify inactive customers based on their last order or activity.

The win-back notification is sent automatically when the defined inactivity condition is met.

To enable customer win-back automation and bring customer back to your store:

1. Select 'Automation' on the Uppush Dashboard.

1. Turn on the Customer winback using the Toggle

1. Click on the "Customize" button to edit it further

1. You can have the report of the notification here. Then you could click "Edit" to edit the notification further

1. Edit the notification as you like and our system will automatically save it for you

1. You can view the email report here. Then, you can click “Customize” to further customize the email content.

1. Edit the email as needed, and our system will automatically save your changes.

Your Shipping notifications are set up!