> For the complete documentation index, see [llms.txt](https://doc.uppush.io/uppush/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://doc.uppush.io/uppush/popup-and-automation/push-automation/abandoned-product-browsing.md).

# Abandoned product browsing

Browse abandonment is a feature that automatically sends web push/email notification to subscribers who viewed a product without taking any action.

The Browse Abandonment automation will dispatch three reminders, each displaying a different product the customer has previously viewed. The items displayed in the notifications are determined by the customer's most expensive product views.

<figure><img src="https://2478559309-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fp0EbXtq6T4WMCO5OtRHB%2Fuploads%2F1vQ1z73Y9n7VvAcIUDDE%2FAbanadoned-browsed-product.png?alt=media&amp;token=01e4d0cf-40dc-4a58-a6af-ea44d59de3a1" alt=""><figcaption></figcaption></figure>

Note:

* Only products in stock will be sent via browse abandonment messages.
* Browse abandonment won't work if the customer has added an item to their cart. (For this, see Abandoned Cart Reminders)
* A browse abandonment sequence is canceled if a product is purchased
* Browse abandonment won't work if all the viewed products are free
* In total, a subscriber will only receive in total three browse abandonment notifications per 7 days
* If there are multiple products of the same price (highest and most expensive), any one of them will be featured in the notification at random
* The browse abandonment notification gets updated when a new product is viewed.
* The three reminders in a browse abandonment sequence may show different products depending on the browsing history of the customer.

## Here's how you can set it up:

1\. On the Uppush dashboard, click on 'Push Automation.'

2\. On the Automation page, Activate the switch/button on 'Browse Abandonment.'

<figure><img src="https://2478559309-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fp0EbXtq6T4WMCO5OtRHB%2Fuploads%2Fu4mJCkKRqml0t58IFKja%2Fabadoned-browsed-product-board.png?alt=media&amp;token=b7889bce-b0aa-4a4b-b0b1-57d4520bae58" alt=""><figcaption></figcaption></figure>

3. Click on 'Customize' button to edit the automated notification.
4. Here, you can have a brief view at the Browse Abandonment Notification. You can click the "Edit Workflow" button to customize it.&#x20;

<figure><img src="https://2478559309-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fp0EbXtq6T4WMCO5OtRHB%2Fuploads%2FegGxQNIB9PnXkuigUUzk%2Fabadoned-browsed-product-workflow.png?alt=media&amp;token=a9031026-7053-417e-af7b-36af94fb08ea" alt=""><figcaption></figcaption></figure>

5. Here, you can change when the notification should be sent. The default wait time is 20 minutes.

<figure><img src="https://2478559309-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fp0EbXtq6T4WMCO5OtRHB%2Fuploads%2FhEP0QqLAgkPdZad3nspC%2Fabadoned-browsed-product-defer.png?alt=media&amp;token=d99c90d6-c05a-45ee-a4fc-4df82700cd2a" alt=""><figcaption></figcaption></figure>

6. Click on "Customize" Button to Edit the Title, Message and Actions as you need&#x20;

<figure><img src="https://2478559309-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fp0EbXtq6T4WMCO5OtRHB%2Fuploads%2FbiQ0SW2LDDzJoV8c3asi%2Fabadoned-browsed-product-item-setting.png?alt=media&amp;token=25ba593b-b54b-40a3-af82-bd1afa9f8329" alt=""><figcaption></figcaption></figure>

You won't need to click any Save button since Uppush will Automatically Save any changes you have made.&#x20;

As you can see, the product image is generated automatically based on the product that the shopper was viewing.&#x20;

You can follow the same steps for editing the other 2 browse abandonment notification texts.