# Abandoned product browsing

The Browse Abandonment automation will dispatch three reminders, each displaying a different product the customer has previously viewed. The items displayed in the notifications are determined by the customer's most expensive product views.

<figure><img src="/files/sYRty9by3kWhWsvsvdXG" alt=""><figcaption></figcaption></figure>

Note:

* Only products in stock will be sent via browse abandonment messages.
* Browse abandonment won't work if the customer has added an item to their cart. (For this, see Abandoned Cart Reminders)
* A browse abandonment sequence is canceled if a product is purchased
* Browse abandonment won't work if all the viewed products are free
* In total, a subscriber will only receive in total three browse abandonment notifications per 7 days
* If there are multiple products of the same price (highest and most expensive), any one of them will be featured in the notification at random
* The browse abandonment notification gets updated when a new product is viewed.
* The three reminders in a browse abandonment sequence may show different products depending on the browsing history of the customer.

## Here's how you can set it up:

1\. On the Uppush dashboard, click on 'Push Automation.'

2\. On the Automation page, Activate the switch/button on 'Browse Abandonment.'

<figure><img src="/files/DWwEahNbJcZGiQsS96eW" alt=""><figcaption></figcaption></figure>

3. Click on 'Customize' button to edit the automated notification.
4. Here, you can have a brief view at the Browse Abandonment Notification. You can click the "Edit Workflow" button to customize it.&#x20;

<figure><img src="/files/BYi30dYYDWURQBEHHBkX" alt=""><figcaption></figcaption></figure>

5. Here, you can change when the notification should be sent. The default wait time is 20 minutes.

<figure><img src="/files/3oifNOBe7Q4vjVpiUsIP" alt=""><figcaption></figcaption></figure>

6. Click on "Customize" Button to Edit the Title, Message and Actions as you need&#x20;

<figure><img src="/files/Vm3yYkPvcpXd8eSF2WCp" alt=""><figcaption></figcaption></figure>

You won't need to click any Save button since Uppush will Automatically Save any changes you have made.&#x20;

As you can see, the product image is generated automatically based on the product that the shopper was viewing.&#x20;

You can follow the same steps for editing the other 2 browse abandonment notification texts.


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