# Abandon checkout recovery

Similar to Shopify's abandoned checkout email, we do offer the option to send notifications for people that access the checkout page without placing their orders.

* <mark style="color:green;">For Web push notifications: Like any other web push automation, the customers need to be subscribers in order for us to send them anything</mark>
* <mark style="color:green;">For Email notifications: Your  customers need to leave their email address at checkout, and the abandoned checkout is created on Shopify admin. Our app uses this event to trigger the automation for email</mark>

Steps to set this up:

1. Go to Automation tab, and toggle this icon to enable the automation

<figure><img src="/files/zW3EvmTXGTd4IzjOI2uZ" alt=""><figcaption></figcaption></figure>

2. Hit `Customize` to further edit the notification content, and delay time

<figure><img src="/files/HuPTWwis6B7V08yDfBt8" alt=""><figcaption></figcaption></figure>

That is it! The notifications can now be sent automatically when properly triggered.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://doc.uppush.io/uppush/popup-and-automation/push-automation/abandon-checkout-recovery.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.