> For the complete documentation index, see [llms.txt](https://doc.uppush.io/uppush/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://doc.uppush.io/uppush/popup-and-automation/push-automation/abandon-checkout-recovery.md).

# Abandon checkout recovery

Similar to Shopify's abandoned checkout email, we do offer the option to send notifications for people that access the checkout page without placing their orders.

* <mark style="color:green;">For Web push notifications: Like any other web push automation, the customers need to be subscribers in order for us to send them anything</mark>
* <mark style="color:green;">For Email notifications: Your  customers need to leave their email address at checkout, and the abandoned checkout is created on Shopify admin. Our app uses this event to trigger the automation for email</mark>

Steps to set this up:

1. Go to Automation tab, and toggle this icon to enable the automation

<figure><img src="/files/zW3EvmTXGTd4IzjOI2uZ" alt=""><figcaption></figcaption></figure>

2. Hit `Customize` to further edit the notification content, and delay time

<figure><img src="/files/HuPTWwis6B7V08yDfBt8" alt=""><figcaption></figcaption></figure>

That is it! The notifications can now be sent automatically when properly triggered.