# Abandon checkout recovery

Similar to Shopify's abandoned checkout email, we do offer the option to send notifications for people that access the checkout page without placing their orders.

* <mark style="color:green;">For Web push notifications: Like any other web push automation, the customers need to be subscribers in order for us to send them anything</mark>
* <mark style="color:green;">For Email notifications: Your  customers need to leave their email address at checkout, and the abandoned checkout is created on Shopify admin. Our app uses this event to trigger the automation for email</mark>

Steps to set this up:

1. Go to Automation tab, and toggle this icon to enable the automation

<figure><img src="https://2478559309-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fp0EbXtq6T4WMCO5OtRHB%2Fuploads%2FAp1LnjhH4Nh56j5sUHMR%2Fimage.png?alt=media&#x26;token=354eafae-9f09-4121-8a59-c2d1f6ec056a" alt=""><figcaption></figcaption></figure>

2. Hit `Customize` to further edit the notification content, and delay time

<figure><img src="https://2478559309-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fp0EbXtq6T4WMCO5OtRHB%2Fuploads%2FjrlM0LeLGWpLb7yHYczg%2Fimage.png?alt=media&#x26;token=7f7566d1-4b15-420a-b7b9-9b779105176a" alt=""><figcaption></figcaption></figure>

That is it! The notifications can now be sent automatically when properly triggered.