> For the complete documentation index, see [llms.txt](https://doc.uppush.io/uppush/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://doc.uppush.io/uppush/popup-and-automation/push-automation/abandon-checkout-recovery.md).

# Abandon checkout recovery

The email automation works for any customer that leaves their email address at checkout. The web push automation only works for web push subscribers.

Similar to Shopify's abandoned checkout email, we do offer the option to send notifications for people that access the checkout page without placing their orders.

* <mark style="color:green;">For Web push notifications: Like any other web push automation, the customers need to be subscribers in order for us to send them anything</mark>
* <mark style="color:green;">For Email notifications: Your  customers need to leave their email address at checkout, and the abandoned checkout is created on Shopify admin. Our app uses this event to trigger the automation for email</mark>

Steps to set this up:

1. Go to Automation tab, and toggle this icon to enable the automation

<figure><img src="https://2478559309-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fp0EbXtq6T4WMCO5OtRHB%2Fuploads%2FAp1LnjhH4Nh56j5sUHMR%2Fimage.png?alt=media&amp;token=354eafae-9f09-4121-8a59-c2d1f6ec056a" alt=""><figcaption></figcaption></figure>

2. Hit `Customize` to further edit the notification content, and delay time

<figure><img src="https://2478559309-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fp0EbXtq6T4WMCO5OtRHB%2Fuploads%2FjrlM0LeLGWpLb7yHYczg%2Fimage.png?alt=media&amp;token=7f7566d1-4b15-420a-b7b9-9b779105176a" alt=""><figcaption></figcaption></figure>

That is it! The notifications can now be sent automatically when properly triggered.